Privacy Policy
January 1st , 2024
Last updated January 01, 2024
This privacy notice
for Cosmorack LtdExpanse Host ) (
- Visit our website
at expanse.host , or any website of ours that links to this privacy notice
- Engage with us
in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice
will help you understand your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services.[email protected]
.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice,
but you can find out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you
are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use. Learn
more about personal
information you disclose to us.
Do
we process any sensitive personal information?
Do
we collect any information from third parties?
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information for other purposes with
your consent. We process your information only when we have a valid legal reason to do so. Learn more
about how we process
your information.
In
what situations and with which
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding your
personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by submitting a data subject access request
Want to
learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO
WE COLLECT?
Personal information you disclose to
us
In
Short: We collect personal information
that you provide to us.
We collect
personal information that you voluntarily provide to us when you
Personal
Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
-
names
-
email addresses
-
phone numbers
-
usernames
-
passwords
-
debit/credit card numbers
Sensitive Information.
Payment
Data. We may collect data necessary to process your payment if you choose to make
purchases, such as your payment instrument number, and the security code associated with your
payment instrument. All payment data is handled and stored byCryptomus
PayPal
.
You may find their privacy notice link(s) here:
https://cryptomus.com/privacy
https://www.paypal.com/us/legalhub/privacy-full
Social
Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, X, or other social media account. If you
choose to register in this way, we will collect certain profile information about you from the
social media provider, as described in the section called
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In
Short: Some information — such as your
Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically
collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location, information about how and when
you use our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and reporting
purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The information
we collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as which features you
use), device event information (such as system activity, error reports (sometimes called
'crash dumps' ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
- Location
Data. We collect location data such as information about your device's location, which can
be either precise or imprecise. How much information we collect depends on the type and settings
of the device you use to access the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based on your IP address). You
can opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose to opt
out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS
YOUR INFORMATION?
In Short: We process your
information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your
consent.
We
process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
- To
facilitate account creation and authentication and otherwise manage user accounts. We
may process your information so you can create and log in to your account, as well as keep your
account in working order.
- To
protect our Services. We may process your information as part
of our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
-
To save or protect an
individual's vital interest. We may process
your information when necessary to save or protect an
individual’s vital interest, such as to prevent
harm.
3. WHAT LEGAL BASES DO WE
RELY ON TO PROCESS YOUR
INFORMATION?
In
Short: We only process your personal
information when we believe it is necessary and we have a
valid legal reason (i.e.
legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you
with services to enter into or
If you are
located in the EU or UK, this section applies to
you.
The General Data Protection
Regulation (GDPR) and UK GDPR require us to explain the
valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following
legal bases to process your personal
information:
-
Consent. We
may process your information if you have given us
permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Diagnose problems
and/or prevent fraudulent activities
- Legal
Obligations. We may process your
information where we believe it is necessary
for compliance with our legal obligations,
such as to cooperate with a law enforcement
body or regulatory agency, exercise or defend
our legal rights, or disclose your information
as evidence in litigation in which we are
involved.
- Vital
Interests. We may process your
information where we believe it is necessary
to protect your vital interests or the vital
interests of a third party, such as situations
involving potential threats to the safety of
any person.
In
Short: We may share
information in specific situations described
in this section and/or with the following
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business
Partners. We may share your
information with our business partners to
offer you certain products, services, or
promotions.
In
Short: We may
use cookies and other tracking
technologies to collect and store
your
information.
We may
use cookies and similar tracking
technologies (like web beacons and
pixels) to gather information when you
interact with our Services. Some
online tracking technologies help us
maintain the security of our Services
, prevent crashes, fix bugs,
save your preferences, and assist with
basic site
functions.
We also
permit third parties and service
providers to use online tracking
technologies on our Services for
analytics and advertising, including
to help manage and display
advertisements, to tailor
advertisements to your interests, or
to send abandoned shopping cart
reminders (depending on your
communication preferences). The third
parties and service providers use
their technology to provide
advertising about products and
services tailored to your interests
which may appear either on our
Services or on other
websites.
To the
extent these online tracking
technologies are deemed to be a
(which includes targeted
advertising, as defined under the
applicable laws) under applicable US
state laws, you can opt out of these
online tracking technologies by
submitting a request as described below
under section
Specific
information about how we use such
technologies and how you can refuse
certain cookies is set out in our
Cookie Notice
.
Google
Analytics
We may
share your information with Google
Analytics to track and Google Analytics
Demographics and Interests Reporting
To opt out of being tracked by
Google Analytics across the Services,
visit https://tools.google.com/dlpage/gaoptout.
For more information on the
privacy practices of Google, please
visit the Google Privacy &
Terms page.
In
Short: If you
choose to register or log in to our
Services using a social media
account, we may have access to
certain information about
you.
Our
Services offer you the ability to
register and log in using your
third-party social media account
details (like your Facebook or X
logins). Where you choose to do this,
we will receive certain profile
information about you from your social
media provider. The profile
information we receive may vary
depending on the social media provider
concerned, but will often include your
name, email address, friends list, and
profile picture, as well as other
information you choose to make public
on such a social media platform.
We will
use the information we receive only
for the purposes that are described in
this privacy notice or that are
otherwise made clear to you on the
relevant Services. Please note that we
do not control, and are not
responsible for, other uses of your
personal information by your
third-party social media provider. We
recommend that you review their
privacy notice to understand how they
collect, use, and share your personal
information, and how you can set your
privacy preferences on their sites and
apps.
7.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We keep
your information for as long as
necessary to
We will
only keep your personal information
for as long as it is necessary for the
purposes set out in this privacy
notice, unless a longer retention
period is required or permitted by law
(such as tax, accounting, or other
legal requirements).
When we
have no ongoing legitimate business
need to process your personal
information, we will either delete or
such information, or, if this
is not possible (for example, because
your personal information has been
stored in backup archives), then we
will securely store your personal
information and isolate it from any
further processing until deletion is
possible.
8.
WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
You
may review, change, or terminate
your account at any time, depending
on your country, province, or state
of residence.
In some
regions (like
We will
consider and act upon any request in
accordance with applicable data
protection laws.
If you
are located in the EEA or UK and you
believe we are unlawfully processing
your personal information, you also
have the right to complain to your
Member
State data protection
authority
or UK
data protection
authority.
If you
are located in Switzerland, you may
contact the Federal
Data Protection and
Information
Commissioner.
Withdrawing
your consent: If we
are relying on your consent to process
your personal information,
you have the right to withdraw
your consent at any time. You can
withdraw your consent at any time by
contacting us by using the contact
details provided in the section
However,
please note that this will not affect
the lawfulness of the processing before
its withdrawal nor,
will it affect the processing of
your personal information conducted in
reliance on lawful processing grounds
other than consent.
Account
Information
If you would at
any time like to review or change the
information in your account or terminate
your account, you can:
-
Log in to your account settings and update your user account.
Upon your
request to terminate your account, we
will deactivate or delete your account
and information from our active
databases. However, we may retain some
information in our files to prevent
fraud, troubleshoot problems, assist
with any investigations, enforce our
legal terms and/or comply with
applicable legal
requirements.
Cookies
and similar
technologies: Most
Web browsers are set to accept cookies
by default. If you prefer, you can
usually choose to set your browser to
remove cookies and to reject cookies.
If you choose to remove cookies or
reject cookies, this could affect
certain features or services of our
Services.
If you have
questions or comments about your privacy
rights, you may email us at [email protected]
.
9.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web
browsers and some mobile operating
systems and mobile applications
include a Do-Not-Track (
and implementing DNT signals
has been
finalised
California
law requires us to let you know how we
respond to web browser DNT signals.
Because there currently is not an
industry or legal standard for
or
honouring
DNT signals, we do not respond to
them at this time.
10.
DO UNITED STATES RESIDENTS
HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: If you
are a resident of
Categories
of Personal Information We
Collect
We have
collected the following categories of
personal information in the past
twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details, such as real name,
alias, postal address,
telephone or mobile contact
number, unique personal
identifier, online identifier,
Internet Protocol address,
email address, and account
name
|
|
|
B.
Personal information as
defined in the California
Customer Records
statute
|
Name,
contact information,
education, employment,
employment history, and
financial
information
|
|
|
|
Gender,
age, date of birth, race and
ethnicity, national origin,
marital status, and other
demographic
data
|
|
|
|
Transaction
information, purchase history,
financial details, and payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history, search history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and audio, video or call
recordings created in
connection with our business
activities
|
|
|
|
Business
contact details in order to
provide you our Services at a
business level or job title,
work history, and professional
qualifications if you apply
for a job with
us
|
|
|
|
Student
records and directory
information
|
|
|
|
Inferences
drawn from any of the
collected personal information
listed above to create a
profile or summary about, for
example, an individual’s
preferences and
characteristics
|
|
|
|
|
|
We may
also collect other personal information
outside of these categories through
instances where you interact with us in
person, online, or by phone or mail in
the context of:
- Receiving help
through our customer support channels;
- Participation
in customer surveys or contests; and
- Facilitation in
the delivery of our Services and to
respond to your inquiries.
- Category A
-
As long as the user has an account with us
Sources
of Personal
Information
Learn
more about the
sources of
personal
information we
collect in
'
WHAT
INFORMATION DO
WE
COLLECT?
'
How
We Use and
Share Personal
Information
Learn
about how we use
your personal
information in the
section,
'
HOW
DO WE PROCESS YOUR
INFORMATION?
'
Will
your
information be
shared with
anyone
else?
We
may disclose
your personal
information with
our service
providers
pursuant to a
written contract
between us and
each service
provider. Learn
more about how
we disclose
personal
information to
in the section,
'
WHEN
AND WITH WHOM DO
WE SHARE YOUR
PERSONAL
INFORMATION?
'
We
may use your
personal
information for
our own business
purposes, such
as for
undertaking
internal
research for
technological
development and
demonstration.
This is not
considered to be
'selling'
of your
personal
information.
We
have not
disclosed, sold,
or shared any
personal
information to
third parties
for a business
or commercial
purpose in the
preceding twelve
(12) months.
We will
not sell or
share personal
information in
the future
belonging to
website
visitors, users,
and other
consumers.
Your
Rights
You
have rights under
certain US state
data protection
laws. However,
these rights are
not absolute, and
in certain cases,
we may decline
your request as
permitted by law.
These rights
include:
-
Right
to know
whether or not we
are processing
your personal data
-
Right
to
access your
personal data
-
Right
to
correct inaccuracies
in your personal
data
-
Right
to
request
the deletion of
your personal data
-
Right
to obtain a
copy of
the personal data
you previously
shared with us
-
Right
to
non-discrimination
for exercising
your rights
-
Right
to opt
out of
the processing of
your personal data
if it is used for
targeted
advertising
Depending
upon the state
where you live,
you may also have
the following
rights:
-
Right
to obtain a list
of the categories
of third parties
to which we have
disclosed personal
data (as permitted
by applicable law,
including
-
Right
to obtain a list
of specific third
parties to which
we have disclosed
personal data (as
permitted by
applicable law,
including Oregon’s
privacy
law)
-
Right
to limit use and
disclosure of
sensitive personal
data (as permitted
by applicable law,
including
California’s
privacy
law)
-
Right
to opt out of the
collection of
sensitive data and
personal data
collected through
the operation of a
voice or facial
recognition
feature (as
permitted by
applicable law,
including
Florida’s privacy
law)
How
to Exercise Your
Rights
To
exercise these
rights, you can
contact us
by
submitting
a data
subject access
request,
by
emailing
us at
[email protected]
,
https://billing.expanse.host/tickets
,
or
by referring to the
contact details at
the bottom of this
document.
Under
certain US state
data protection
laws, you can
designate an
authorised
agent to
make a request on
your behalf. We
may deny a request
from an
authorised
agent that
does not submit
proof that they
have been validly
authorised
to act on
your behalf in
accordance with
applicable
laws.
Request
Verification
Upon
receiving your
request, we will
need to verify
your identity to
determine you are
the same person
about whom we have
the information in
our system. We
will only use
personal
information
provided in your
request to verify
your identity or
authority to make
the request.
However, if we
cannot verify your
identity from the
information
already maintained
by us, we may
request that you
provide additional
information for
the purposes of
verifying your
identity and for
security or
fraud-prevention
purposes.
If
you submit the
request through an
authorised
agent, we
may need to
collect additional
information to
verify your
identity before
processing your
request and the
agent will need to
provide a written
and signed
permission from
you to submit such
request on your
behalf.
Appeals
Under
certain US state
data protection
laws, if we
decline to take
action regarding
your request, you
may appeal our
decision by
emailing us at
[email protected]
. We will
inform you in
writing of any
action taken or
not taken in
response to the
appeal, including
a written
explanation of the
reasons for the
decisions. If your
appeal is denied,
you may submit a
complaint to your
state attorney
general.
California
'Shine The
Light'
Law
California
Civil Code Section
1798.83, also
known as the
'Shine The
Light'
law,
permits our users
who are California
residents to
request and obtain
from us, once a
year and free of
charge,
information about
categories of
personal
information (if
any) we disclosed
to third parties
for direct
marketing purposes
and the names and
addresses of all
third parties with
which we shared
personal
information in the
immediately
preceding calendar
year. If you are a
California
resident and would
like to make such
a request, please
submit your
request in writing
to us by using the
contact details
provided in the
section
'
HOW
CAN YOU CONTACT
US ABOUT THIS
NOTICE?
'
11.
DO WE
MAKE
UPDATES
TO THIS
NOTICE?
In
Short: Yes,
we will update
this notice as
necessary to
stay compliant
with relevant
laws.
We
may update this
privacy notice
from time to
time. The
updated version
will be
indicated by an
updated
'Revised'
date at
the top of this
privacy notice.
If we make
material changes
to this privacy
notice, we may
notify you
either by
prominently
posting a notice
of such changes
or by directly
sending you a
notification. We
encourage you to
review this
privacy notice
frequently to be
informed of how
we are
protecting your
information.
12.
HOW CAN
YOU
CONTACT
US ABOUT
THIS
NOTICE?
If
you have
questions or
comments about
this notice, you
may
email
us at
[email protected]
or
contact
us by post
at:
13.
HOW CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?