Privacy Policy
Your privacy matters. Learn how Expanse Host collects, uses, and protects your data.
Privacy Notice
Last updated January 01, 2025
This Privacy Notice for Cosmorack Ltd (doing business as Expanse Host) ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at expanse.host or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
Summary of Key Points
- What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information.
- What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way is by submitting a data subject access request, or by contacting us.
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your personal information?
- When and with whom do we share your personal information?
- Do we use cookies and other tracking technologies?
- How do we handle your social logins?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do United States residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete the data we collect from you?
1. What Information Do We Collect?
Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
- Names
- Email addresses
- Debit/credit card numbers
- Passwords
Payment Data: Payment data is handled and stored by Stripe, Cryptomus, and Tebex. See their privacy policies: Stripe, Cryptomus, Tebex.
Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
3. What Legal Bases Do We Rely On?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, such as your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil our legitimate business interests.
7. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
8. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
9. Do We Collect Information from Minors?
We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.
10. What Are Your Privacy Rights?
Depending on your location, you may have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
11. Controls for Do-Not-Track Features
Most browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals.
12. Do United States Residents Have Specific Privacy Rights?
If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.
13. Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Cosmorack Ltd20 Wenlock Road
London, London N1 7GU
United Kingdom
15. How Can You Review, Update, or Delete the Data We Collect from You?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
6. How Do We Handle Your Social Logins?
If you choose to register or log in to our Services using a social media account, we may have access to certain information about you from that provider, such as your name, email address, and profile picture.